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Before You Wash
Vehicle Disclaimer
Please read before entering the tunnel. If you have any concerns at all, stop and ask an attendant first — we're happy to check.
Any incidental damage that may occur while your vehicle is being washed or vacuumed, including but not limited to:
We’re not responsible for…
- Antennas
- Windshield wiper blades & rear window wipers
- Automated windshield wiper systems
- Windshield stress or pebble cracks
- Exterior side rear-view mirrors
- Loose trim, moldings, or fender flares
- Roof luggage racks
- Spare wheel / tire covers
- Running boards
- Convertible tops
- Hood ornaments
- Trailer hitch caps
- Magnetic signs
- Vehicles over 7 years old, or 100,000 miles
- Any non-factory installed items
- Aftermarket accessories (bug shields, sun visors, spoilers)
- Any damage related to pre-existing conditions (scratches, dents, discoloration, rust, peeling paint, tears, etc.)
Repair Policy
Should your vehicle suffer damage directly caused by our equipment…
…while your vehicle is being washed — so long as the damage does not involve a prior condition and is not caused by another customer’s actions — we will provide you with a reputable auto body shop to have an estimate prepared for the repair of your damage. Should you choose to obtain an estimate or repairs from a different body shop, The Flow reserves the right to reimburse you for the reasonable costs of your repairs.